Soft Skills & Personality Development
About this course
There are unspoken nuances and corporate norms that many graduates are completely unaware of, making it difficult for them in adjusting to a professional environment which can be extremely challenging. Students transitioning from student life to a professional life need to be prepared for the changes and ready to adapt in order to thrive in the professional world. If you are a student and are looking to improve your chances to take on the corporate ladder this program promises to provide you more than an edge over your competition.
Course Content
Module 1: Effective Communication Skills
- Verbal
- Non-Verbal
- Listening Skills
- Writing Skills
- Questioning Skills
Module 2: Business Etiquette
- Making the First Impression
- Importance of Handshakes
- Business Card Etiquette
- Grooming and Personal Hygiene
- Body Language
- Telephone and email Etiquette
Module 3: Presentation Skills
- Fundamentals of an Effective Presentation
- 5 P’s of an Effective Presentation
- Importance of Visual Aids
- Understanding and Overcoming Fear
- Public Speaking
- Importance of Managing Voice and Language
- Managing Question and Answer Session
Module 4 : Interpersonal and Team Skills
- Initiating Small Talks
- Establishing Trust
- Managing Relationships
- Acclimatize to Others
- Understanding the Cultural Diversity
- Teambuilding Process and Techniques
- Coordination in Teams
- Assertive Communication while Dealing with Teams
- Balancing Team Needs and Individual Needs
- Importance of Feedback in Team Building
Instructor